At Bluebonnet Source (https://bluebonnetsource.com), we strive to provide high-quality products and excellent customer service. However, we understand that sometimes things don’t go as planned. This Refund and Returns Policy explains your options and our processes for returning products and obtaining refunds. Please review it carefully before making a purchase.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• Timeframe: You must request a return within [X] days of receiving your product.
• Condition: The item must be unused, in the same condition that you received it, and in its original packaging.
• Proof of Purchase: A receipt or proof of purchase must be provided.

2. Non-Returnable Items

Certain types of items cannot be returned, including but not limited to:

• Perishable goods (e.g., food, flowers, plants)
• Custom-made or personalized products
• Gift cards
• Downloadable software or digital products
• Health and personal care items (if unsealed)

Please check the product details page for more information about items that are non-returnable.

3. Return Process

To initiate a return:

1. Contact Us: Please email us at contact@bluebonnetsource.com or call us at +1 (832) 270-0561 to start the return process.
2. Shipping: Once your return request is approved, you will be provided with the shipping instructions. You will be responsible for the shipping costs of returning the item.
3. Inspection: Upon receipt of your returned item, we will inspect it to ensure it meets the return eligibility criteria. You will be notified of the approval or rejection of your return.
4. Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [X] days.

4. Refunds (If Applicable)

• Full Refunds: If your return is approved, a full refund of the purchase price (excluding shipping costs) will be issued.
• Partial Refunds: In some cases, partial refunds may be granted (e.g., items not in original condition, items returned after the allowable return period).
• Shipping Costs: Shipping costs are non-refundable unless the product was defective or we made an error in processing your order.

5. Late or Missing Refunds

If you haven’t received a refund yet, follow these steps:

1. Check your bank account or payment method: It may take some time for the refund to officially post.
2. Contact your credit card company: Refund processing times vary.
3. Contact your bank: Sometimes there are delays before a refund is posted.

If you’ve followed these steps and still have not received your refund, please contact us at contact@bluebonnetsource.com.

6. Exchanges (If Applicable)

We only replace items if they are defective or damaged. If you need to exchange a defective product for the same item, please contact us at contact@bluebonnetsource.com.

7. Return Shipping

You will be responsible for paying for your own shipping costs for returning your item unless the product is defective or incorrect due to our error. If you receive a refund, the cost of return shipping will be deducted from your refund if applicable.

8. Damaged or Defective Items

If you received a damaged or defective product, please notify us immediately by emailing contact@bluebonnetsource.com or calling +1 (832) 270-0561. We will arrange for a replacement or issue a full refund, including return shipping costs, if applicable.

9. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift or the gift giver had the order shipped to themselves, we will send the refund to the gift giver.

10. Changes to This Policy

We reserve the right to modify or update this Refund and Returns Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please check this page periodically for updates.

11. Contact Information

For more information or assistance with your refund or return, please contact us:

Bluebonnet Source
139 Cypresswood Dr, PO BOX 230
Spring, TX 77388
+1 (832) 270-0561
contact@bluebonnetsource.com